Refund policy
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you're not happy with your order, we gladly accept returns and exchanges within 7 days of delivery. Sale items and all items purchased during promotions or deals are final sale and cannot be returned or exchanged.
Return Conditions
To be eligible for a return or exchange, items must be:
Unworn, unwashed, and in original condition with all tags attached
Returned within 7 days of delivery
In their original packaging
How to Initiate a Return To start a return or exchange, please contact us within 7 days of receiving your order:
Email: lifestylelindas@gmail.com
Instagram: @lindasboutique.shop
Please include your order number and reason for return in your message.
Return Shipping
Customers are responsible for all return shipping costs for both returns and exchanges. We recommend using a trackable shipping method, as we are not responsible for items lost in transit back to us.
Return Address
Our return address is located on the original shipping label with all your information. If you need the return address, please contact us at lifestylelindas@gmail.com or via Instagram @lindasboutique.shop.
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
The time it takes to receive your refund may vary depending on your location and your financial institution's processing times.
Non-Refundable Items
Sale items marked as "Final Sale, Clearance, Deal or Promotion"
Shipping costs (original shipping charges are non-refundable)
Damaged or Defective Items
If you receive a damaged or defective item and the package is undamaged, please contact us immediately at lifestylelindas@gmail.com or via Instagram @lindasboutique.shop with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs, for verified damaged or defective items.
Damaged Packages
If your package arrives damaged, please refuse delivery or document the damage with photos immediately. Contact us at lifestylelindas@gmail.com or via Instagram @lindasboutique.shop with photos of the damaged package and items. We will assist you in filing a claim with the carrier company (USPS, UPS, or FedEx) to resolve the issue.
Questions
If you have any questions about returns or haven't received your refund within the expected timeframe, please contact us at:
Email: lifestylelindas@gmail.com
Instagram: @lindasboutique.shop